Customer Connection with Co-host Canon Solutions America

Creating a bond with customers can lead to loyalty, advocacy and more business. Learn how @Canon_Solutions creates connections and share your stories and advice.

According to @hashtracking 48 contributors generated 868 tweets
and delivered 7,854,116 impressions on Twitter for this #PrintChat!

While Nurph is still down, no replay available. Sorry!

Greetings Earthlings, CMYK Enthusiasts and Citizens of The Printerverse! Welcome to our weekly #PrintChat every Wed at 4PM ET!

I’m your host and Intergalactic Ambassador Deborah Corn… here with my chatty chat moderator @sandyhubbard

A few announcements before we start, and PLEASE RT … if you are so inclined!

We don’t have @Nurph, so try or to follow along – will be easier.

Knowledge IS Power. Get “News From The #Printerverse” for monthly Printspiration and Information

The Printerverse is looking for YOU! List your biz on our FREE Global #Print and #Marketing Directory:

New videos! It only takes ONE click to build your #socialmedia empire –- the right way! #sm #marketing

Customers share their experiences with @Canon_Solutions in #CanonConnection video series #inkjet

Thanks for your attention! Now on to the chat portion of #PrintChat

Speaking of #CanonConnection – @Canon_Solutions is co-hosting #PrintChat today – everyone say hello!

The #CanonConnection videos give a cool insider look into the print shop and print customers – check them out later.

#CanonConnection videos also focus on how to create and manage RELATIONSHIPS with customers – perfect topic for #PrintChat!

@Canon_Solutions: Telling the story of our customers and our connection to them is important to us, which is why we created the #CanonConnection series

@Canon_Solutions: Our customers are doing some cool things with their businesses and #print applications, & we want to showcase that! #CanonConnection

@Canon_Solutions: Excited to be here today to discuss Customer Connection and the #CanonConnection at #PrintChat!

Thanks again for joining us today @Canon_Solutions and for supporting the #print community with great info via #CanonConnection

PLEASE RT THE CHAT QUESTIONS! Engage with your followers, help expand our community – It’s good for #print and good for you!

Please DON’T send links into #PrintChat unless asked by me. Your cooperation is greatly appreciated.

EVERYBODY READY???????? Don’t forget to use A1, A2 etc when answering Q1, Q2 etc!

Q1: How do you define Customer Connection? #PrintChat #CanonConnection

Q2: Are you a Connected Customer? If yes to whom, and why? #PrintChat #CanonConnection

Q3: How do you create Customer Connection? #PrintChat #CanonConnection

Q4: How do you measure and maintain Customer Connection? #PrintChat #CanonConnection

Q5: Should “Connected Customers” be rewarded? If no, why and if yes, how? #PrintChat #CanonConnection

Q6: How can “Connected Customers” be utilized advantageously for intel about your biz, products and services? #PrintChat #CanonConnection


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